Question 1

Is Haichen Stone a granite manufacturer or a trading company?

Accepted Answer

We are a manufacturer. Rizhao Haichen Stone operates its own quarry reserves and processing workshop in the Rizhao Stone Industrial Park, Shandong, and holds independent import-export rights, so buyers work directly with the producer.

Question 2

Which granite finish should I specify for exterior paving?

Accepted Answer

For outdoor pedestrian areas we normally recommend flamed or bush-hammered granite in 30 mm or thicker. Vehicular areas require thicker sections designed by the project engineer. Polished granite is best reserved for interior walls and dry indoor areas.

Question 3

How do you control granite quality before shipment?

Accepted Answer

Quality control starts with block selection at the quarry, followed by size and thickness tolerance checks, colour matching under daylight, dry-lay for key projects, and pre-shipment photos or video. Buyers are welcome to appoint third-party inspectors.

Question 4

Which port do you ship from and how is the stone packed?

Accepted Answer

Our factory is close to Rizhao Port, with Qingdao Port as an alternative. Products are packed in fumigated wooden crates or bundles suitable for sea freight, and common Incoterms such as FOB and CIF can be discussed with our trade team.

Question 5

Can I visit the factory or quarry before ordering?

Accepted Answer

Yes. We welcome buyers, architects and inspectors to visit our quarry and processing workshop in Rizhao. Contact our team to arrange a visit date.

Question 6

Besides granite, what building materials can you supply?

Accepted Answer

In addition to granite slabs, paving, kerbs and carving, we supply steel structures, glass clamp fittings and door and window systems, which allows project buyers to consolidate several packages with one supplier.

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